Success story: Paysend
News Oct 8, 2019
Reviewed by TechCrunch, Finextra and Yahoo Finance, PaySend.com - Money Transfers has recommended itself as an innovative mobile application for fast card transfer of funds. The company operates in 70 countries, and last month has reached the one million customers. This case will share with you some insights on the ways Decta is assisting Paysend in their growth.
Paysend is a global Fintech company born in 2017, based in UK and regulated by FCA. The company has its own global network of banks, international and local payment systems and is partnering with the major international card networks: Visa, Mastercard and China Union Pay as a principal member and certified processor.
Servicing clients in over 70 countries and multiple currencies, Paysend enables instant cross border as well as local payments in a way which is simple and smart. Paysend’s unique card to card and proxy card technologies already serve over a million customers worldwide.
Through the partnership with Decta, Paysend is acquiring its European transactions.
When the company was first onboarded two years ago, Paysend was looking for solutions to accept Visa and Mastercard cards which would allow multi-currency transactions, OCT and Money Send, one-click payments and 24/7 support. Paysend valued the scalability of the solution and the Decta flexibility in settlements to avoid payment delays. Decta offered a solution which matched all the listed criteria.
Decta acquiring service is helping Paysend to improve the effectiveness of their business and increase the conversion rate as well as fraud and risk management to provide security to transactions.
Ronnie Millar, CEO at Paysend: "From the start of the partnership expansion was our key priority and now it is clearer than ever. We started from 350,000 customers two years ago and now it is over a million and growing by the day.

We are happy to have partnered with Decta at an early stage; their diligence in providing technologically advanced and secure solutions and the ability to see customers as business partners was one of the reasons of the success of Paysend.”

Julija Bashkirova, Vice President, Head of Customer Service at Decta: "The success of our clients is what inspires us the most. Together with the dedication, drive and high professionalism of the Paysend team, we see the Decta product and teamwork as a key component to help Paysend outperforming world leaders. In this way we aim at being the best in what we do!”
London, October 2019.
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