Open Banking API Use Cases
The possibilities for Open Banking APIs extend beyond just technical capability; they generate new business opportunities along with enhanced customer experience. Below are the main use cases where Open APIs are leveraged today for an elevated experience.
Personal Finance Management
The greatest use case for Open Banking is in personal finance management (PFM). PFM apps use the Open Banking technology behind account aggregation to empower the end user to see all their finances in one place.
James is 35 years old, and he's a project manager in Manchester. His banking affiliations include a current account with Lloyds Bank, a savings account with Nationwide Building Society, a credit card with Barclays, and an investment account with Hargreaves Lansdown. This is how James would spend Saturday nights before Open Banking: having to reconcile all these balances and accounts from all these different sources to see what his true financial position was.
He doesn't have to do this anymore! Open Banking allows access to all these accounts (with his permission), and before, PFM apps were inaccessible—but now, using APIs to connect between all these different channels, in seconds he can see where he's spending money as the app categorizes transactions in real-time—he knows his budgeting boundaries, how much money he has across accounts at any time.
But it's not mere tracking with these APIs. It allows for complex savings calculations and savings suggestions. The app can exploit loopholes by learning what James does from its transaction discoveries. So if the app learns from its transaction discoveries that James spends £275 a month on takeaways and subscriptions, it can suggest that he budget for £175 and then automatically move £100 to his Nationwide savings account. It can tell him that he knows he pays for a gym membership that he never goes to, he should apply for a better Barclays credit card based on his spending, or that he should seek investment opportunities based on where he spends the most time.
Instead of having to take that time to assess his life and budget, he doesn't have to anymore because Open Banking gives him the intelligence to assess it for him. Instead of merely having access before, now he has a greater understanding of it and it teaches him to make better future choices. The genius lies in eliminating the necessity from what was once required; financial processing transformed into a boring task levelled out to an experience of newfound awareness and artistic pursuits. For James—with millions more—Open Banking is a breakthrough in personal budgeting.
Payment Services
Furthermore, payments are being digitized and transformed with Open Banking. DECTA Open Banking solution creates a new class of payment processing that is faster, simpler, and more secure than traditional options through its fully PSD2 compliant, host-to-host infrastructure.
Consider a typical payment transaction that occurs as we speak. Customers have to leave the merchant site to access their banking or credit card information—poor customer experience creates cart abandonment, increased friction, and $18 million in lost revenue annually.
Yet with DECTA Open Banking, this transaction occurs seamlessly. Merchants can utilize DECTA's instant account-to-account payment system, which enables simple integration with authorized banks and financial institutions across the EU. Customers can securely link their bank accounts and provide payment approval through DECTA's streamlined interface, eliminating the need for third-party processors.
Lending and Credit
Even loans and credit are being revolutionized by Open Banking. Open APIs allow lenders access to up-to-date financial data (with personal consent) to render credit decisions quicker and based on more accurate data.
For example, when people request credit in the first place, there's a long, tedious, paper trail type of endeavour. People have to get pay stubs and bank statements, for example, and send them to the proper lender who has to authenticate them—and read them—first for legitimacy. Only that lender can get back to them days or weeks later with a response.
Open Banking allows for this speedier process. Lenders can obtain an applicant's transaction history via APIs, meaning lenders can see income amounts in real-time and assess affordability in a matter of minutes. In addition, more advanced data analytics can uncover an applicant's background, dependability, and consistency in greater detail.
Therefore, not only can lenders more effectively customize based on this information, but they can also design all-new loans for all-new needs. For instance, BNPL loans are embedded right into the shopping cart screen when purchasing something online.
E-commerce Integration
Perhaps the most exciting application that Open Banking can provide us with is e-commerce. Open APIs facilitate an incredibly seamless, personalized check-out process for merchants while engaging in online retail.
For instance, when a female shopper wants to purchase something from an online retailer and she has her shopping cart already loaded and the site vetted, she won't be looking for a credit card number, nor will she be routed to the international payment service PayPal. Instead, she'll be able to pay from her existing checking account, with no questions asked. Open Banking APIs allow for this seamless one-click transaction.
But it's more than just convenient. Merchants have the ability to do balance checks and fraud checks with real-time bank account information verifications. This reduces chargebacks and fraudulent purchase attempts. In addition, the open APIs allow for integration with loyalty programs and personalized offers. Merchants can access a customer's transaction history (with their permission, of course) and give them appropriate incentives and offers based on previous purchasing patterns.
Open Banking provides an even more appealing solution for companies that charge on a subscription model. For instance, the API can charge for recurring payments and recognize and adjust price increases or decreases. In addition, if a customer wants to change a payment method, Open Banking allows for account changes with ease so that companies do not suffer from involuntary churn.
Therefore, as e-commerce continues to flourish, the capability to offer hassle-free payment solutions and customized checkout experiences with protection could be the game changer necessary to thrive in a saturated marketplace. The Banking API is the advantage.