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DECTA and Tempo France: A Digital Transformation Case Study

This case study explores how Tempo France, a global payment provider, successfully transformed its operations through a strategic partnership with DECTA. Faced with rising transaction volumes, compliance demands, and the challenge of integrating crypto and fiat payment systems, Tempo France embarked on a comprehensive digital transformation.

September 05, 2023

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This article provides a detailed account of Tempo France’s transformation, outlining its goals, the innovative solutions provided by DECTA, and the alignment with fintech best practices that ensured long-term success.

Tempo France’s Digital Transformation Goals

Tempo France recognized the need for a comprehensive system overhaul to remain competitive and meet the demands of the rapidly evolving financial landscape.

  • Seamless Integration of Crypto and Fiat Payments: Cross-border payments remain a cornerstone of global financial services. Tempo France sought a platform capable of real-time crypto-to-fiat and fiat-to-crypto processing. This feature was critical for serving its international clientele efficiently and maintaining its competitive edge in the global payment processing market.
  • Automation for Scalability: Manual processes limit growth and hinder operational efficiency. Tempo France aimed to implement a fully automated banking solution to reduce costs, minimize human error, and scale operations to accommodate a higher volume of customers and transactions simultaneously.
  • Enhanced Security and Compliance: With regulatory requirements becoming increasingly stringent, Tempo France prioritized compliance with standards such as PSD2, DORA, and PCI DSS. By ensuring secure and transparent transactions, the company sought to build customer trust and streamline adherence to regulatory frameworks.  
DECTA will provide us with an end-to-end workflow that is customised for Tempo and improves the service we provide to our end-clients. Simultaneously, the process will require significantly fewer manual actions and interventions. This in turn will help us reach higher transaction speed, better transparency and efficiency and much lower costs.Tempo has participated in and successfully completed key projects in various regions of the world. We see how technologies and principles of the global payment market are changing. The sector is on the brink of significant digital transformation, and so is Tempo. For the past year, our strategy and business model have been going through tremendous revision and change. We aim to be proactive, following global trends, while we tune our business model to a future that needs new technological approaches. The future of the payment market is a combination of classical finance and digital finance. DECTA’s pioneering solution will help us achieve our goals along the trajectory of technological advancement.
Alla Zhedik CEO of Tempo

DECTA’s Digital Banking Solution

DECTA, a leader in fintech innovation, designed and deployed a customized platform that met all of Tempo France’s transformation goals.

Cloud-Based Deployment for Flexibility

DECTA’s solution was built on a robust cloud-based architecture, allowing Tempo France to scale its operations dynamically. The flexibility of the cloud ensured that regional launches could occur quickly with minimal overhead costs, making the platform location-agnostic and highly adaptable.

Real-Time Crypto-to-Fiat Foreign Exchange

A standout feature of DECTA’s offering was the ability to facilitate real-time crypto-to-fiat transactions. This functionality addressed the growing demand for cryptocurrency integration within traditional banking systems, ensuring that customers could send or receive payments in their preferred currency without delays.

PSD2-Compliant Onboarding and Management

The platform integrated 24/7 digital onboarding capabilities, including electronic contract signing and PCI-certified identity verification. These features reduced onboarding times and ensured full PSD2 regulatory compliance. Customers could seamlessly access accounts, make payments, and view transaction histories through an intuitive web and mobile interface.

Data-Driven Insights for Operational Efficiency

DECTA’s platform incorporated a data lake, enabling real-time reporting and analytics. This feature allowed Tempo France to track customer engagement, monitor transaction trends, and adjust business strategies proactively to stay ahead of competitors in a rapidly changing market.

At DECTA, we are thrilled about our partnership with Tempo, a dynamic and innovative instant money transfer company. This collaboration represents a significant step forward in the ever-evolving international financial and fintech market. As we embark on this journey together, we are excited to leverage our Digital Banking Solution to enhance Tempos capabilities and provide seamless and efficient payment solutions to customers worldwide. Our combined expertise and shared ambition in the global payment landscape make this partnership truly promising.
Aivars Belis CTO of DECTA

Conclusion

DECTA’s deployment provided Tempo France with a contemporary, scalable, and reliable banking solution tailored to the demands of today’s financial world. By aligning with fintech best practices, this digital transformation positioned Tempo France as a leader in integrating traditional and modern payment systems, ensuring it remains competitive in a rapidly evolving market.

This case study serves as a blueprint for financial institutions seeking to embrace innovation and future-proof their operations.