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Customer Complaints Handling Procedure for the UK

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Complaints Procedure for DECTA Limited Cyprus

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All rights reserved. DECTA group companies provide end-to-end payment infrastructure, from acquiring to issuing and processing. Unlike other players in the crowded payments marketplace, we offer bespoke-as-standard solutions aimed at making payments accessible to everyone. Its value chain includes Authorised Electronic Money Institution Licenses issued by national regulators in the UK, Ireland and Cyprus and a PCI DSS Level 1, ISO 27001 and ISO 9001:2015 certified processor for Mastercard, Visa and UnionPay International. Mastercard is registered trademark of Mastercard International, Visa is a registered trademark of Visa Inc.

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